Luvlux - Your Fashion Shopper

We've worded to deliver the best possible shopping experience, helping our customers express their style which not just buy the luxury.


Contact Us

Enquire and ordering: 
Request for further information please write to the following email address: info@luvluxhk.com
or whatsapp our staff Ms. Jin at http://wa.me/85255948285

Your personal shopper service: 
Feel free to make an appointment with our staff to make a personal order. Our office is located at Causeway Bay.

Payment & After Sale service:
Please contact our staff Ms Jin via Whatsapp at http://wa.me/85292101146 



.    Q: How can I order

A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order to your email.

2.    Q: Why should I buy online?
A: Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

3.    Q: What payment methods can I use?
A: You can use all the major credit cards, payme and FPS.

4.    Q: What should I do if the payment is not accepted?
A: Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact info@luvluxhk.com notify us about the problem. We can manage the order manually.

5.    Q: What are the terms and conditions?
A: You can see the terms and conditions here

6.    Q: Can I cancel my order?
A: If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact info@luvluxhk.com

7.    Q: How to contact customer service?
A: If you have question regarding our online store (ordering, account questions, technical questions), please contact info@luvluxhk.com

On pricing and shipping related issues you can contact customer support at info@luvluxhk.com